Privacy Policy

This Privacy Policy explains how Amorai (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you use our AI-based relationship coaching application (“the App”).

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

1. Information We Collect

1.1 Information You Provide

We may collect the following information when you use the App:

• Account information (e.g. name, email address)
• Relationship-related inputs (e.g. messages, descriptions, preferences, goals)
• Feedback, support requests, or communications you send to us

You are responsible for ensuring that any information you provide is lawful and that you have the right to share it.

1.2 Automatically Collected Information

When you use the App, we may automatically collect:

• Device information (device type, operating system, app version)
• Usage data (features used, session duration, interaction timestamps)
• Log data and error reports

2. How We Use Your Information

We use your information to:

• Provide personalized AI-powered relationship coaching
• Improve and optimize the App and AI models
• Maintain security, prevent misuse, and detect fraud
• Respond to support requests and communications
• Comply with legal obligations

We do not sell your personal data.

3. AI Processing and User Content

Your inputs may be processed by AI systems to generate coaching responses.

• AI responses are generated automatically and are not a substitute for professional medical, psychological, or legal advice.
• We do not intentionally use your private conversations to identify you personally.
• Where possible, AI processing is performed using anonymized or pseudonymized data.

4. Data Sharing and Third Parties

We may share information with:

• Cloud infrastructure and AI service providers (for app functionality)
• Analytics and crash-reporting services (to improve reliability)
• Legal or regulatory authorities if required by law

All third-party providers are required to protect your data and use it only for the intended purpose.

5. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption in transit and at rest (where applicable)
• Access controls and monitoring
• Secure hosting environments

No system is 100% secure, but we continuously work to protect your data.

6. Data Retention

We retain personal information only for as long as necessary to provide the App’s services, meet legal obligations, resolve disputes, and enforce agreements.

7. International Data Transfers

Your information may be processed or stored outside your country of residence. When this occurs, appropriate safeguards are applied in accordance with applicable privacy laws.

8. Children’s Privacy

The App is not intended for users under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data.

To exercise these rights, contact us at: privacy@amorai.online

10. Australian Privacy Rights

If you are located in Australia, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

You may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App or on our website, and continued use of the App constitutes acceptance of the updated policy.

12. Contact Us

Amorai.Online
Email: privacy@amorai.online
Website: amorai.online